Privacy policy

Last updated November 5, 2026

This policy explains what Porchlight collects and why. Porchlight is run by HAN JAE HWAN, a sole proprietor doing business as Ace Trade, registered in the Republic of Korea. You can reach us at support@porchlightforpets.com.

What we collect

• What you add to a lantern: your pet's name, kind, coat color, years, photo and letter. These are stored on our servers and anyone who visits the hill can see them. Please don't put your own name, address or other personal details in a letter.
• Lantern key: when you hang a lantern, your browser keeps a private key that lets you manage it. We store only a scrambled (hashed) copy.
• Visitor code: a random code saved in your browser, used to count your hearts and to limit flowers to one per lantern per day. It isn't linked to your name or email.
• Purchase details: when you buy something, Polar Software Inc collects your email, country and payment details. We receive your email, country and what you bought. We never see your full card number.
• Other things your browser stores: your language choice is kept in your browser's local storage. We don't use advertising cookies or trackers.
• Basic technical data: our host, Cloudflare, processes IP addresses and request logs to deliver the site and protect it from attacks. To stop spam we keep a scrambled (hashed) form of your IP address for up to a day, and with reports you send us.

Why we use it

To show your lantern, to deliver what you bought, to answer you when you write to us, and to keep the site secure. We don't sell your data and we don't use it for advertising.

Who else handles it

• Polar Software Inc, our Merchant of Record, for payments, tax and receipts. See Polar's privacy notice.
• Cloudflare, for hosting, the database and photo storage.

These providers may process data outside your country, including in the United States and the European Union, under their own safeguards.

How long we keep it

Your lantern stays until you ask us to remove it. Email us from any address with the lantern's name and hill, and send the manage link if you still have it, so we know it's yours. Purchase records are kept as long as tax law requires, usually five to seven years.

Your rights

You can ask us for a copy of your data, ask us to correct it, or ask us to delete your lantern and everything in it. Email us and we'll reply within 30 days. If you live in the EU or UK, you also have the right to complain to your local data protection authority.

Children

Porchlight isn't aimed at children under 13, and we don't knowingly collect their personal data.

Changes

We'll post any changes here and update the date above.